terms & conditions:
All products are made in New Zealand from New Zealand Flax and other
natural fibres using traditional Maori weaving techniques. Some of
our products may contain sea shells, pumice or driftwood as an
accessory (this may be a problem for some overseas deliveries, please
check with your quarantine services about any restrictions in this
Your privacy is very important to us. We do not give out your details
or any information to others. We keep your personal details on file
for future orders.
Payments can be made by direct deposit, cash or company cheque /
sorry we do not accept personal cheques. Payments are due immediately
but no later than 1 week after invoice date. Only when accounts are
settled in full will items be shipped.
large orders we require a 20% non refundable deposit at time
of order confirmation with the final balance payable on completion of
the order. Special payment & delivery terms will be given for
any piupiu orders.
We ship anywhere in New Zealand and the world. We process your order
and payment when we receive your order. You will receive an email
with the total cost within 48 hours including postage/packaging.
costs vary; within New Zealand we use NZ Post or Courier Post and for
international shipping we use International Post with Cover
(insurance). It takes 5 -14 working days to arrive at your place.
Please note that you might have to pay taxes or custom charges in
your country of residence as you are importing goods.
check with your Customs agency
in regards to this. We will give you a quote before processing your
order so you will know what you will pay.
of Stock/ Custom Orders:
If the product is not in stock, or you ordered a custom made product
we will advise you how long the wait will be and keep you posted
about the status of your order.
Our prices are in New Zealand dollars. GST
15% applies to all sales within NZ
Policy & Guarantee:
You buy products
made of natural fibres and colours, hence sometimes
the actual products vary from the ones shown in pictures on our
website (they are all unique – none is the same as any other). As a
result we will not accept any returns on the grounds of wrong
expectations. However – if your product is faulty we will gladly
replace it at no extra charge.
40 Matauwhi Road
0064 9 403 8833
0064 21 147 7395
© All pictures, content, designs are copyright by Rita Baker. All rights reserved. It is not allowed to use any photos of artwork, data and other information from this site without permission from www.flaxworx.co.nz.
Please note: I do not claim copyright to any of the patterns used in my artwork - these are universally accessible through numerous publications.